Privacy Policy
Last updated: 14 May 2025
NGO Pathshala ("we", "our", or "us") is committed to protecting your privacy. This policy explains what personal data we collect, how we use it, and the rights you have over it when you use our website and platform at ngopathshala.in.
Information We Collect
Information you provide directly
When you register, apply for membership, or use our platform, we collect information such as your name, email address, mobile number, organisation name, designation, and profile picture. For NGO membership applications, we also collect organisation-level details including registration documents, annual turnover range, and payment information.
Information collected automatically
We collect standard technical data when you visit our website — including your IP address, browser type, device identifiers, pages visited, and timestamps. This helps us maintain security, analyse usage, and improve the platform. We use cookies and similar technologies for session management and analytics.
Content you create
Posts, comments, articles, and other content you publish on NGO Pathshala are stored on our servers and may be visible to other registered members or, where marked public, to the general internet.
How We Use Your Information
Providing and improving the platform
We use your information to operate and personalise the NGO Pathshala platform — including showing relevant content, processing membership applications, facilitating connections between members, and sending platform notifications.
Communications
We may use your email or phone number to send you transactional messages (account updates, application status, payment receipts) and, with your consent, newsletters, programme announcements, and partner opportunities relevant to the social sector.
Safety and compliance
We analyse usage to detect fraud, abuse, and violations of our community guidelines, and to comply with applicable Indian laws and regulations.
Data Security
How we protect your data
We implement industry-standard security measures including encrypted data transmission (TLS/HTTPS), hashed password storage, access controls, and regular security reviews. Payment information is handled by PCI-DSS compliant processors and is never stored on our servers.
Breach notification
In the event of a data breach that may affect your personal information, we will notify you and the relevant authorities as required by applicable law, without undue delay.
Your Rights
Access and correction
You may access, review, and update your personal information at any time through your profile settings. If you need help correcting inaccurate data, contact us at the email below.
Deletion
You may request deletion of your account and associated personal data. We will fulfil such requests within 30 days, except where retention is required by law or legitimate business necessity (such as financial records).
Opt-out
You may opt out of non-transactional communications at any time by using the unsubscribe link in our emails or contacting us directly.
Push Notifications
Mobile notifications
If you use the NGO Pathshala mobile app, we may send push notifications for activity on your posts, replies to your comments, and important platform updates. You can manage notification preferences within the app settings at any time.
Contact Us
Privacy questions or requests
For any privacy-related queries, requests to access or delete your data, or to report a concern, please write to us at: NGO Pathshala Email: ngopathshala@gmail.com Website: ngopathshala.in We aim to respond to all privacy-related requests within 7 business days.
We may update this policy from time to time. Significant changes will be communicated via email or a notice on the platform. Continued use of NGO Pathshala after changes are posted constitutes your acceptance of the revised policy.